Tool 03 · Agent Payback Model
Does an agent build actually pay back?
Size one manual workflow, set every assumption yourself, and read a 36-month cash flow whose zero crossing is the payback. Our own published 12-20 weeks build is drawn as the trough you have to climb out of — so a payback shorter than the build is impossible here.
What makes this different
- Conservative, expected and aggressive — never one to-the-dollar figure from seven guesses.
- Build cost decomposed into the delivery tracks published on our own price list, so you can audit it line by line.
- Run cost modelled bottom-up from your volume, not as a percentage of the build price.
- It can conclude that this does not pay back, and send you somewhere else.
No email required, no gate, no “contact us to see this”. Every coefficient is visible and adjustable, and each one is labelled either as published with a source and a date, or as an assumption that is yours to set.
Agent Payback Model
A planning model, not a forecast. Pick the segment first — it pre-fills every downstream default — then move anything you disagree with. Results recalculate as you drag; nothing is hidden behind a Calculate button.
Cross-check · average handling time
That works out to 11.2 minutes per item. Does that match?
Assumptions you can change
Every coefficient that materially moves this answer is here, visible and adjustable. Nothing is hidden behind the result.
The largest single lever in this model, which is exactly why it is a slider. McKinsey Global Institute puts 60–70% of work hours in scope as technically automatable with generative AI. We use that as a ceiling on this slider, never as the number itself. McKinsey Global Institute, 2023, 26 Jul 2026.
Released hours are capacity, not a guaranteed headcount reduction. This is your call on how much of that capacity turns into budget. Our 60% default has no published source — Forrester's TEI methodology recaptures 50% of hours saved in its own composite model, so ours is on the optimistic side of that.
For invoice processing, Ardent Partners' ePayables 2024 reports 9% best-in-class against 22% typical. That is context, not our default — and we could not link a public copy of the primary document, so treat it as a reference point you should check. Our 15% sits between the two and is yours to move.
Priced at the same fully-loaded hourly cost you set above. On most default scenarios this line costs several times more than the inference does — the review loop is the reason pilots do not reach production.
Gateway, vector store, tracing, evaluation runs and on-call. Fixed rather than per-item.
Nothing reaches full value on day one. The ramp starts the month after the build ends, and both benefit and run cost ramp together.
The de facto convention, matching Forrester's TEI 10% and three-year NPV treatment. Compounded monthly across the 36-month horizon.
Validation documentation, change control and a reproducible audit trace. Applies a ×1.25 multiplier to the build and pulls in the architecture design track.
Modelled results
- Baseline · manual cost
- $730K
- Net annual benefit
- $142K–$204K
- Payback
- 9 mo–11 mo
- 3-year NPV
- $250K–$383K
36-month cumulative cash flow
The build is spent across the first 4 months — the mid-point of our published 12-20 weeks delivery window — and nothing returns until it ends. Where the curve crosses zero is the payback.
Conservative · expected · aggressive
Forrester's TEI methodology risk-adjusts benefits down 10–15% and costs up 5–10%. The conservative column uses the mid-points of those two ranges. A calculator returning one to-the-dollar figure from seven guesses is not being more precise than this; it is being less honest.
| Measure | Conservative | Expected | Aggressive |
|---|---|---|---|
| Net / yr | $141,796 | $176,726 | $204,029 |
| Payback | 11 mo | 10 mo | 9 mo |
| 3-yr NPV | $249,744 | $324,693 | $382,934 |
| Yr-1 return | 230% | 342% | >400% |
The bridge — baseline to net annual benefit
Full figures, no compact rounding, so the arithmetic is checkable end to end.
| Step | Amount | Running |
|---|---|---|
| Baseline — annual cost of the manual work | $730,080 | |
| Automatable share — 55% | -$328,536 | $401,544 |
| Realization — 60% converted to budget | -$160,618 | $240,926 |
| Less inference | -$7,200 | $233,726 |
| Less platform and observability | -$18,000 | $215,726 |
| Less human review | -$39,000 | $176,726 |
| Net annual benefit | $176,726 | |
Build — bill of materials
Decomposed into the delivery tracks published on our price list, so you can audit it line by line instead of trusting a black box.
| Track | Formula | Published | Modelled |
|---|---|---|---|
| Agent development and deployment | 25,000 + 5,000 × (1 variant − 1) | $25K - $75K | $25,000 |
| Enterprise integration | 15,000 + 8,000 × (2 systems − 2) | $15K - $50K | $15,000 |
| Domain multiplier | Document Intelligence | assumption | ×1.00 |
| Modelled build — returns are computed off this figure | $40,000 | ||
What moves this answer most
Each assumption perturbed ±10% and the payback re-solved. These two are worth arguing about; the rest are noise at your settings.
automatable share — A 10% move against you on automatable share pushes payback from 10 months to 10 months.
realization rate — A 10% move against you on realization rate pushes payback from 10 months to 10 months.
Clears the bar
This clears
Net $176,726 a year against a modelled $40,000 build, crossing zero at month 10 from kickoff — including the 12-20 weeks build itself.
Your inputs, the assumptions you chose and the figures they produced all travel with this link, so the first reply can argue with the model rather than ask you to repeat it.
Every coefficient, and where it comes from
Published in full so you can argue with it. This is our rubric, not an industry benchmark — we have no cohort to compare you against, so we disclose the whole model instead.
The arithmetic, in full
build = (development + architecture + integration)
× domainMultiplier × (regulated ? 1.25 : 1)
development = 25,000 + 5,000 × (variants − 1)
architecture = (variants ≥ 2 OR regulated) ? 10,000 + 2,500 × (variants − 1) : 0
integration = (systems ≥ 2) ? 15,000 + 8,000 × (systems − 2) : 0
baseline = people × hours × 52 × rate
released = baseline × A1
realized = released × A2
inference = volume × 12 × A3
platform = A6
review = volume × 12 × A4 × (A5 ÷ 60) × rate
runCost = inference + platform + review
netAnnual = realized − runCost
cashflow[m] = m ≤ 4 ? −(build ÷ 4)
: (netAnnual ÷ 12) × ramp(m − 4)
payback = first m where Σ cashflow[1..m] ≥ 0
npv = Σ cashflow[t] ÷ (1 + A8 ÷ 12)^t for t = 0..35
aht = (people × hours × 52 × 60) ÷ (volume × 12)Build spend is spread evenly across the first 4 months — the mid-point of our published 12-20 weeks delivery window — and no benefit is allowed before it ends, which is what makes a payback shorter than the build structurally impossible rather than merely unlikely. Returns are computed off the modelled build, never off a figure clamped to the published band; the band $25,000 – $150,000 is used for engagement framing only.
The nine coefficients you can change
- A1
Automatable share of in-scope hours
The largest single lever in this model, which is exactly why it is a slider. Defaults come from the industry profile and reset when you change it. Bounded above by the published 60–70% technically-automatable ceiling, which is a ceiling and not our number.
- A2
Share of released hours converted to budget
Released hours are capacity, not a guaranteed headcount reduction. This is your call on how much of that capacity turns into budget. Our 60% default is a modelling assumption with no published source — Forrester's TEI methodology recaptures 50% of hours saved in its own composite model, so ours is on the optimistic side of that.
- A3
Cost per item processed by the agent
An assumption unless you bring it from the Architecture Configurator, which derives it bottom-up from tokens and orchestration pattern.
- A4
Exception rate
For invoice processing, best-in-class is 9% against 22% typical (Ardent Partners, ePayables 2024). That is shown as context. Our 15% default is an assumption sitting between the two, and it is yours to set.
- A5
Review minutes per exception
A modelling assumption. If you time it, use your number.
- A6
Platform and observability, annual
Gateway, vector store, tracing, evaluation runs and on-call. A modelling assumption.
- A8
Discount rate for NPV
The de facto convention, matching Forrester's TEI 10% and three-year NPV treatment.
- A9
Regulated evidence pack, build multiplier
A modelling assumption for validation documentation, change control and the reproducible audit trace a regulated deployment requires.
- A7
Benefit ramp after go-live
The last value in each schedule repeats for the rest of the horizon. Nothing reaches full value on day one, and pretending otherwise is how a model produces a payback that never happens.
Thresholds and cross-checks
- Negative verdict — net annual benefit at or below zero. The figures still render, as negatives.
- Slow verdict — payback beyond 24 months, or no crossing inside 36 months. The crossover headcount is solved live for your settings rather than asserted.
- Implausible verdict — first-year return above 400%. We print the threshold instead of a four-figure percentage and tell you to re-check the scope.
- Handling-time cross-check — the model divides your headcount and hours by your volume and warns when the result falls outside 0.5–240 minutes per item, because that usually means the two inputs describe different processes.
- Risk adjustment — Forrester's TEI methodology risk-adjusts benefits down 10–15% and costs up 5–10%. The conservative column uses the mid-points of those two ranges. A calculator returning one to-the-dollar figure from seven guesses is not being more precise than this; it is being less honest.
- The automatable ceiling — McKinsey Global Institute puts 60–70% of work hours in scope as technically automatable with generative AI. We use that as a ceiling on this slider, never as the number itself.
Sources
Forrester Total Economic Impact methodology
Risk-adjusting benefits down 10–15% and costs up 5–10%; 50% recapture of hours saved; the 10% discount rate and three-year NPV convention. Cited by name as the basis for the conservative band.
McKinsey Global Institute, 2023
60–70% of work hours technically automatable with generative AI. Used strictly as a CEILING on the automatable-share assumption, never as the assumption itself.
Ardent Partners, ePayables 2024
9% best-in-class versus 22% typical invoice exception rate, shown as context beside the exception-rate slider and explicitly not as our default.
VelocityMind published pricing
Agent strategy $5K–$15K, multi-agent architecture design $10K–$30K, agent development and deployment $25K–$75K, enterprise integration $15K–$50K, and the published $25,000–$150,000 / 12–20 week implementation band.
Every weight and formula on this page is also published on the methodology page, rendered from the same module this calculator runs on, so the disclosure cannot drift from the code. Prices come from our published price list.
What this model cannot tell you
It values labour hours. For predictive maintenance the real driver is avoided downtime, for semiconductor work it is yield and test cost, and in healthcare it is throughput — none of which this model prices. It also cannot see your data quality, your approval chain or your change-control burden. If the answer here matters to you, those are the parts worth a conversation.
Should this be an agent at all? →Price the run cost bottom-up →Can you actually ship it? →